Terms and Conditions
FEES AND CHARGES
(a) The Customer will pay the Specified Fees to A To Z Waste Management in consideration of the agreed services to be provided by A To Z Waste Management to the Customer and according to the terms of this Agreement.
(b) The fees and charges are inclusive of GST unless otherwise stated for the Specified Fees or Additional Charges.
(c) The Customer acknowledges that in addition to the Specified Fees that it shall pay A To Z Waste Management the Additional Charges should the Customer incur such charges in accordance with clause payment.
(d) The base hire period of a skip is 7 Days, Additional days will incur a charge of $40 a day there after.
ADDITIONAL CHARGES
The Customer shall pay A To Z Waste Management the following Additional Charges:
(1) Additional charges to meet tipping fees or special tipping fees and all handling charges including Excess Loading Fees, expenses and costs incurred, including additional costs to deal with Prohibited Materials or types of materials placed in the Bins where additional charges are imposed by the tip or waste station where the materials are disposed of.
(2) Restricted Delivery / Collection Fees.
(3) Excess Retrieval Fees where the Skip Bin is not available for collection on the Collection Date.
(4) Overloading of skip bins (Bins are not to be filled above the rim).
(b) The Additional Charges for the purposes of clause (additional charges) will be reasonable charges in conformity with standard charges for such additional fees charged by A To Z Waste Management.
PAYMENT
(a) The Customer must pay the Specified Fees to A To Z Waste Management upon order submission and processing.
(b) The customer must pay any additional charges to A To Z Waste Management before the bin is removed from the property. The customer will receive an invoice for any additional charges.
(c) The Customer authorizes A To Z Waste Management to charge their credit or debit card for Specified Fees and Additional Charges.
(d) A To Z Waste Management will send a Tax Invoice for fees in accordance with the GST Legislation
RISK
Subject to fair wear and tear, the Customer shall bear full responsibility and be liable for all loss, damage or destruction to the Skip Bin whilst the Skip Bin is in the care, custody or control of the Customer.
SITE ACCESS AND CONDITIONS
(a) The Customer shall be responsible for ensuring reasonable access to the Site Address and ensure that the delivery point for the Skip Bin is freely and reasonably accessible for the delivery and collection and the Customer shall ensure that all necessary consents have been obtained for the delivery, placement, storage and removal of the Skip Bin at the Site Address.
(b) A To Z Waste Management accepts no responsibility whatsoever for any damage caused to the ground, surface, road, path or passage of the Site Address or the location designated near or in proximity to the Site Address for the delivery and placement of the Skip Bin. The Customer should ensure the conditions including access heights are suitable for the placement and delivery of the Skip Bin.
CANCELLATION OR VARIATION OF ORDER
(a) The Customer may cancel or vary the order by providing A To Z Waste Management with written notice of the cancellation or variation to the order not less than 24 hours before the Delivery Date. You will incur an Administration Fee of $40.00 for any cancellation.
(1) In the event an order is cancelled by the Customer on the Delivery Date the cancellation fee will be $150.00
(b) In the event the Customer seeks to vary an order according to clause
(a), the granting of the variation sought shall be at the absolute discretion of A To Z Waste Management and may be subject to payment of additional fees and charges for changing the Service required and other reasonable costs.
(c) The Customer acknowledges and accepts that it will not be entitled to a refund of any fees and charges paid in respect to a cancelled service whereby the Customer has failed to provide adequate notice of the cancellation or variation in accordance with clause (a).
(d) A To Z Waste management may cancel the Customer’s order at any time on or prior to the scheduled Delivery Date in circumstances where we are unable or incapable of supplying and/or delivering the Skip Bins or carrying out the Service on the date or time required by the Customer.
(e) In the event an order is cancelled by A To Z Waste Management, the Customer will be entitled to receive a full refund of any monies paid in respect to the cancelled order unless otherwise agreed in writing for a reschedule and otherwise shall have or incur no further liability.
(f) A To Z Waste Management may cancel this Agreement without prejudice to its rights under this Agreement including Delivery / Collection
Charges where the drivers upon attending the Site Address determine that access is restricted or not permitted, the gradient at the Site Address is dangerous or there are dangerous circumstances including circumstances that could pose work, health and safety issues to persons in the vicinity of the suggested delivery point.
(g) The driver is hereby authorised to terminate this Agreement and empty the contents of the Skip Bin on the Site Address at the sole risk of the Customer in the event the Skip Bin contains Prohibited Materials, has materials loaded beyond the height and capacity of the Skip Bin, has materials protruding from the Skip Bin or the Specified Fees have not been paid prior to delivery of the Skip Bin.